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eCommerce Content Creator and Customer Manager

Updated: Nov 11

Job Description

Part time


At Front, Back and Sides we're changing the world of eCommerce photography and content creation.

Our rapid growth has been the result of our ability to connect our clients’ brands to consumers by creating stunning visuals super-fast. We develop creative content that are essential parts of our customer’s brand identity and experience. Our styled shoots, photography and stop motion animation are in high demand and we’re looking for the newest member to join our team.

We are breaking down the silos between content creator and customer relationship management and value colleagues that like to think on their feet and have a positive impact on how brands connect and communicate.

Sound like you? Read on!

What You’ll Do:

  • Work in tandem with our Head of Studio to execute photoshoots

  • Lead sales efforts by responding to booking enquiries, and maintain a forward calendar of booked shoots.

  • Work with customers to create a detailed brief, reference moodboard, and proactively communicate with customers to help them get the most out of their content

  • Plan and prepare for styled shoots: creating moodboards, sourcing props and organising the shoot to meet deadlines

  • Style product photography to bring to life our customer’s brand and inspire their customers

  • Approach every customer interaction with integrity, a positive, problem-solving attitude to help us build long-lasting customer relationships; and

  • Post our work and customer outcomes to social media to communicate the value of what we achieve and grow our following.

Preferred Skills and Qualities:

  • Inherently positive attitude, you’ll work as part of a small team and have a big impact

  • Excellent communication skills both written and verbal

  • Proactive about staying on trend for consumer content and ecommerce product photography/marketing content

  • Professional, with excellent communication and customer service

  • Self-motivated with an eagerness to learn and adapt as we grow


What’s in it for you:

  • On the job training

  • Exposure to an exciting and diverse range of ecommerce brands

  • Great team environment

  • An opportunity to be creative and feel a sense of accomplishment every week!

  • Be part of the future of ecommerce production


Part-time: 20 hours / week with the potential to become full-time in 2021.

Location: The vibrant WorkIt eCommerce hub of Alexandria, NSW - walking distance to Green Square station.


To apply

If you are interested in this role please email us your resume with a short overview of what you can bring to the role and why you are interested.

Info@frontbackandsides.com.au

Kerry Matheson: 0405 058 954

About us:

Front, Back and Sides is a boutique product photography studio located in the eCommerce WorkIt eCommerce hub in Alexandria, Sydney. We create eCommerce product photography and social media content.

Our mission is to give our small and medium business clients quality photography with fast turnaround times and transparent pricing for their eCommerce and Social media.

https://www.frontbackandsides.com.au/

https://www.instagram.com/front_back_and_sides/

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